Receiving Inspection
Upon receiving the product, customers are required to first check basic functions such as time adjustment, date adjustment, and winding to ensure normal operation. The protective film may only be removed after confirming the product is functioning properly.Protective Film Removal Rule
Once the protective film is removed, the product is considered accepted in its current condition. After film removal, only warranty service is supported; returns and refunds are no longer accepted (except in cases covered under quality-related after-sales service).Pre-Shipment Quality Inspection
Before shipment, our customer service team will confirm product quality inspection results with you and provide photo and video records. Shipment will only proceed after customer confirmation.Usage Instructions & Operation Notes
Some watch functions are displayed consistently with the original model; however, the actual adjustment methods may differ from the genuine version. If customers are unsure how to operate or use the product, they should contact customer service for guidance in advance to avoid malfunction or damage caused by incorrect operation.Warranty Period
All watch products come with a 2-year warranty.Warranty Coverage
The warranty covers non-human quality issues only, such as timekeeping abnormalities, inability to adjust time, or inability to adjust the date, and other functional defects.Damage caused by human factors, including drops, water damage, unauthorized disassembly, or modification, is not covered by the warranty. Free repair is not provided in such cases. If repair is still required, relevant parts and repair costs will be charged based on the actual situation.
