Warranty Policy
This page explains the warranty coverage, warranty period, and lifetime maintenance services for watches purchased through our store. The policy outlines how warranty service works and what support is available over time.
Warranty Coverage
The warranty applies to functional issues related to the watch mechanism. It focuses on non-human-caused performance problems.
Mechanical Failures
Warranty service covers mechanical failures that affect normal watch operation.
Movement Issues
Problems related to the watch movement are included in the warranty coverage.
Non-Human Functional Faults
Functional faults that are not caused by human actions may qualify for warranty service.
Warranty Period
Two-Year Free Warranty
All watches include a two-year free warranty.
Start of Warranty
The warranty period begins from the date the order is signed and received.
Service Request Timing
Warranty service requests must be submitted within the valid warranty period.
Lifetime Maintenance
After the warranty period, long-term maintenance services remain available at reasonable pricing.
Movement Maintenance
Maintenance services may include care for the watch movement.
Adjustment
Watch adjustment services are available when needed.
Cleaning
Cleaning services help maintain normal operation.
Lubrication
Oil replacement and lubrication services may be provided.
Long-Term Support
Maintenance services are offered with reasonable pricing for long-term support.
- Learn more about our shipping process: Shipping Policy
- Read the full return guidelines: Return & Exchange Policy
- Explore our latest collections at rolexforus.
