How to Order
This page explains the ordering process and service flow. All steps follow the standard order procedure. You can browse Rolexforus to explore available products.
Ordering Flow
Submit Order Information
Customers submit order information on the website.
This step starts the order processing.
Receive Payment Method
Customer service provides the payment method.
Customers then complete the payment.
Stock Preparation
After payment confirmation, the order enters stock preparation.
Products are prepared before the next step.
QC Photo / Video
QC photos or videos are created.
These materials show the product condition before shipment.
Customers review the QC materials during the order process.
More details about inspection steps are explained in the Quality Control Process page.
Customer QC Confirmation
Customers review the QC photos or videos.
Shipment is arranged after the customer confirms QC.
Shipment Arrangement
After confirmation, shipment is arranged.
The logistics process begins at this stage.
Tracking Number
Customers receive a tracking number after shipment.
Shipping updates can be followed through the Tracking & Shipping Updates page.
Service Notes
Full Order Follow-up
Customer service follows the order after it is placed.
Updates are provided during the process.
Customer Contact
Customers can contact support at any time.
Questions during the order process can be handled.
Pre-sales and After-sales Support
Support is available before and after purchase.
Both pre-sales and after-sales support are provided.
