Quality Control Process

Quality Control Process

Our quality control process ensures each watch is inspected before shipment.
The goal is simple: stable batches and no obvious defects.

QC is a core step in the order workflow.
Customers review QC results before shipping is arranged.
Visit our website to explore available models and services.


Overview of the QC Process

Each watch goes through several inspection stages.

Process flow:

  1. Factory initial inspection

  2. Warehouse re-inspection

  3. Movement power testing

  4. Timekeeping accuracy test

  5. Appearance inspection

  6. Strap and clasp structure check

  7. Lume inspection (if applicable)

  8. QC photo / video recording

  9. Customer confirmation before shipping

This multi-stage process helps identify visible defects early.


Key Inspection Points

During QC, several critical areas are checked.

Movement Performance

Movement performance affects stability and daily use.

QC includes:

  • Power reserve performance

  • Timekeeping deviation

  • Rotor movement (when applicable)

Abnormal movement power or instability will be intercepted.


Dial Alignment

Dial details are carefully checked.

Inspection focuses on:

  • Hour marker alignment

  • Hand alignment

  • Calendar window positioning

Watches with obvious marker shift or serious calendar misalignment will not pass QC.


Case and Exterior Condition

External components are checked for visible defects.

Inspection items include:

  • Case surface condition

  • Case gap consistency

  • Visible scratches

  • Crown function

Deep scratches or major exterior defects are intercepted.


Strap and Clasp Structure

Strap stability and clasp structure are verified.

QC checks include:

  • Strap connection stability

  • Clasp locking structure

  • Bracelet tightness

This ensures the watch can be worn securely.


Lume Inspection

For watches with lume, brightness and distribution are inspected.

QC checks whether:

  • Lume fills evenly

  • Lume areas match the design

  • Glow is visible in low light

Uneven or incomplete lume may lead to rejection.


QC Photo and Video Transparency

QC transparency is an important policy.

Customers receive real photos of the actual watch.

Typical QC media includes:

  • Front view

  • Case back

  • Clasp

  • Bracelet side

  • Lume shot (if applicable)

When available, videos may show:

  • Full watch appearance in one take

  • Movement operation

  • Running seconds behavior

No rendered images or modified photos are used.


QC Rejection Conditions

Certain issues automatically trigger interception.

Common rejection cases include:

  • Hour markers clearly misaligned

  • Uneven lume

  • Deep case scratches

  • Insufficient movement power

  • Serious calendar misalignment

These watches are not shipped.


QC Timeframe

QC normally takes 1–3 days.

Complex models may require slightly longer inspection time.

QC takes place after order processing but before shipping.
See the full ordering workflow and timeline for details.


Customer Confirmation Before Shipment

Shipping only occurs after QC confirmation.

Customers may:

  • Review QC photos

  • Request additional photos

  • Ask questions before approval

If a problem is visible, the watch will not be shipped.

More details about shipment timing can be found in the delivery process overview.


QC Transparency and Inspection Coverage

Our inspection process includes multiple checkpoints.

Typical metrics include:

  • Average inspection items: 12 checks per watch

  • QC photo coverage: 100%

  • Batch pass rate: 97.3%

  • QC interception rate: 2.2%

The goal is consistency, not “perfect marketing images”.


QC Philosophy

Quality control focuses on practical results.

The objective is to ensure:

  • Stable batches

  • Proper movement operation

  • No obvious visual defects

In short:

What you see in QC is the watch that will be shipped.